Shipping policy
At Amizek, we’re committed to getting your order to you quickly, safely, and reliably. Here’s everything you need to know about how we handle shipping:
🕒 Order Processing Time
We aim to process all orders within 1 business day (Monday to Friday, excluding bank holidays). During busy periods such as sales or seasonal events, processing may take slightly longer – but we’ll always do our best to keep things moving swiftly.
🚚 Shipping Costs & Delivery Estimates
Great news – shipping is completely free on all orders!p
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Standard Delivery: Estimated between 3 to 5 business days
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All orders are dispatched with trusted UK courier services to ensure prompt and secure delivery.
📦 Where We Ship
We currently deliver across the United Kingdom, including all UK islands. Please note: At this time, we do not offer international shipping.
🔍 Tracking Your Order
Once your order has been dispatched, we’ll send you a confirmation email with a tracking link so you can follow your parcel every step of the way.
⏳ Shipping Delays or Issues
While we work hard to meet our delivery estimates, delays can occasionally occur due to courier issues or unforeseen circumstances.
If your parcel is taking longer than expected or appears lost, don’t worry – just get in touch with us at info@amizek.com and we’ll investigate right away.
🏠 Address Changes & Order Updates
Please double-check your shipping details before confirming your order.
Need to make a change? Email us at info@amizek.com within 2 hours of placing your order, and we’ll do our best to help.
📷 Damaged or Missing Items
If your order arrives damaged, please send us photos of the item and packaging within 5 days of delivery, and we’ll make it right.
If your parcel is lost in transit, rest assured – we’ll work closely with the courier to resolve the issue and ensure you’re taken care of.
💬 Need Help?
Our customer care team is here for you.
For any questions or concerns about your delivery, please don’t hesitate to contact us:
